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Let our Advanced Support Team help you use your ATS equipment.
An ATS FIRST TECH Support specialist will log onto your PC and help you understand your new tool; in your shop on your own computer.
ATS will help you with each step along the way.
- Make sure our software is loaded and working correctly
- Answer questions about how your new equipment works
- Help you use your new equipment on a live vehicle
ATS is here to make it fast and easy to use all of the ATS tools and equipment.
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800-572-6112
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Common Issues
eSCOPE ELITE: Connecting and Zeroing AMP Clamps
eSCOPE ELITE: Capturing Compression Waveforms
eSCOPE ELITE: Explaining the Far Left (of the Setup Tab)
eSCAN: Troubleshooting Bluetooth Issues
2007 Acura TSX - Vibration
Ride along with Bernie on another diagnostic journey. Today we have a 2007 Acura TSX that has been to multiple shops including a dealership with the original customer complaint remaining. As usual, Bernie will outline the diagnostic process resulting in locating the root cause of the complaint in a methodical data driven plan. As an additional bonus, you will gain knowledge on how to setup and use the iVA (Intelligent Vibration Analyzer).
2007 Acura TSX - Vibration
Ride along with Bernie on another diagnostic journey. Today we have a 2007 Acura TSX that has been to multiple shops including a dealership with the original customer complaint remaining. As usual, Bernie will outline the diagnostic process resulting in locating the root cause of the complaint in a methodical data driven plan. As an additional bonus, you will gain knowledge on how to setup and use the iVA (Intelligent Vibration Analyzer).
2019 Ford EcoSport Air Conditioning Leak
Diagnosing a 2019 Ford EcoSport with an air conditioning leak. Bernie Thompson uses Automotive Test Solutions BULLSEYE Leak Detector to find the issue.
eTRAINER and eSCOPE demonstration
An ATS eTRAINER Jr and eSCOPE demonstration by "G" Truglia.